Members may withdraw earned cashback at any time by contacting Nexthor at info@nexthorppf.com. Two payout methods are available, each with different terms.
Store credit - full value
Cashback withdrawn as store credit is applied at its full earned value to the Member's next Nexthor order, or distributed across multiple orders up to the credit balance. Store credit does not expire as long as the Member remains in good standing in the Installer Club.
Bank transfer - with conversion fee
Cashback may also be withdrawn as a bank transfer, subject to a 50% conversion fee. The conversion fee reflects the operational, administrative, and financial costs of cash payouts (including bank transfer fees, accounting overhead, and FX where applicable) and the program's design intent to keep value circulating within the Nexthor partner ecosystem. The conversion fee is disclosed to the Member at the time of each withdrawal request and applies only if the Member elects bank transfer over store credit.
Transparency at withdrawal
Before any withdrawal is processed, Nexthor confirms in writing the exact amount that will be transferred under each available method. The Member then chooses their preferred method. No conversion is applied without the Member's explicit confirmation.
Payout frequency
Withdrawals are on-demand. There is no automatic schedule. The Member initiates each withdrawal request by contacting Nexthor.
Minimum withdrawal
There is no minimum withdrawal threshold for store credit. Bank transfer withdrawals require a minimum balance of €50 earned cashback.
Cashback status and clawback
Cashback becomes final 60 days after the order's payment is confirmed in Nexthor's records. Cashback on orders that are refunded or charged back within this 60-day window is reversed automatically. Final cashback cannot be reversed except in cases of fraud or in connection with a serious violation of the Installer Agreement.